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who we are

About Us

JamesGoode Associates is a business enablement firm. We leverage our real-life business, corporate, healthcare, financial services and non-profit experiences to deliver strategic HR advisory services. We partner with C-suite executives and in-house HR teams facing the challenges of growth, future-proofing their organization and enhancing process effectiveness and efficiencies.


Lynell M. James – Principal​

Lynell M. James - Principal

Lynell James brings more 25 years of diverse business experience to helping individuals and organizations reach their fullest potential. As a senior executive in a variety of industries including financial services, manufacturing and the non-profit sector, Lynell has developed end to end organization effectiveness solutions grounded in a deep understanding of operational and cultural dynamics and has served as a valued collaborator and advisor to her clients. As a founder and principal of JamesGoode Associates, Lynell works with organizations to operationalize their strategic plans and enhance their leadership and management capabilities. Partnering with the C-suite and internal HR resources, she has helped organizations navigate mergers and acquisitions, implement diversity, equity and inclusion initiatives, and upgrade their internal operational workflows and processes. In prior roles, Lynell has served as the Senior Vice President, Head of HR Relationship Management at Teachers Insurance and Annuity Association of America (TIAA.) Prior to joining TIAA, she held a senior vice president role at Bank of America, where she led Human Resources for the New England Division, supporting over 5,000 employees in 600 retail banking locations across seven states. Lynell has also served as an executive in banking lending operations. Lynell holds a Bachelor of Arts in Economics and Africana Studies from Cornell University and a Master of Science degree in Human Services from Springfield College. She has served on the Board of Directors of many not-for-profit organizations including The Graduate Center of the City University of New York, Veritas Rehabilitation (now Good Samaritan Village) and the Women’s Educational and Industrial Union (now Crittenton Women’s Union.) She is a two-time recipient of the YMCA Black Achiever Award (Massachusetts and Delaware.)

Stephanie C. Goode - Principal

Stephanie Goode combines 25 years of experience as a Chief Human Resources Officer and Chief Learning Officer in financial services, healthcare and media to accelerate team and executive performance and operational excellence. Stephanie has led organization alignment initiatives and operations restructuring resulting gains in efficiency and client satisfaction. She combines functional experience with a commonsense approach to operating reality, making her a valued partner to executive teams looking to connect people, strategy and execution.

As a principal and co-founder of JamesGoode Associates, Stephanie works with organizations on operational transformation, organization assessment and restructuring, and identifying and developing key talent to support organizational growth. Stephanie is a certified executive coach and has partnered with C-suite executives and Boards of Directors to develop senior leaders.

Stephanie is a summa cum laude graduate of Fordham University where she was elected to Phi Beta Kappa. She holds an advanced certificate in Organization Development and Human Resources Management from Columbia University where she also studied for her master’s degree in Leadership and Learning. She received her certificate in executive coaching from New York University and holds a Green Belt in Quality Management.

Stephanie has served as President of the Board of Directors of Boston TheatreWorks as well as a Board member of the Massachusetts Council for the Arts Sciences and Humanities.


Stephanie C. Goode – Principal​